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The biggest issue we had was with the software. After contacting Magicard I was given the number to Bodno, the software provider. The tech there “took over” my computer and made several attempts to correct the problem. At one point we thought it was corrected but then it started printing the images about four times there correct size to fit the card. Back to Bodno again but it became ever so more obvious that the program and the printer were not communicating properly. When the cards printed correctly they were great. But this only happened occasionally. Eventually became frustrated with the printer film and the print program and simply sent it back through Amazon. Just to note, I have seen these printers work but with the more high end version. We may try one of the more expensive printers but they are at this point rather pricey!
Badge printer works great and is easy to setup. I am a beginner so I didn’t realize you had to download software to create the badges and it’s kind of like photoshop so if you’re like me and have no clue when it comes to graphic design software it will be a little more challenging to set up. But I managed to teach myself and am able to print some very simple ID badges, which is all I needed.
I was assigned the task of updating our employee identification badges for a business with under fifty employees. We had been using Microsoft Word, scissors, and glue, so you can imagine the results. The set up was easy enough, though I found designing a badge with the included software to be less intuitive than other editing programs. However, I was pleased to see that my first sample printed the first time I pressed the button, with no extra troubleshooting required. This was a major plus for this badge printer! A graphic designer, I am not, so after my first attempts of impressing my manager failed, I hired one, and found a winning combination. I was able to use the file in the software with no problem, and just added a box for photo and name to change as we get new employees. They look very professional, and now that I have a good template, printing is a breeze and very fast. One tip… use a lint-free cloth or wipe on the PVC badge before printing to remove any dust or prints, then hold them by the edges while inserting. Otherwise, there could be some (minor) flecks on the printed product. Printing two sides has to be done manually, but is not difficult. When the first side is finished, flip it over, open the appropriate file, and print. Voila, a two-sided badge. I’ve printed approximately 10 test badges and 40 employee ID badges so far without any problems.